Our privacy approach

DESA BRINGS TOGETHER TRADITION, COMFORT AND MODERN ELEGANCE FOR EVERY OCCASION. SERI DESA SDN. BHD. manages seridesa.com with a focus on collecting only practical information needed for online retail orders and customer service.

Order and enquiry records

We may keep contact details, delivery addresses, checkout information, payment status, courier details, website logs, cookie data, and conversations about sealed packaging, expiry or best-before date, storage condition, leakage, crushing, and parcel condition.

Use of personal data

Customer data supports payment confirmation, packing, courier delivery, stock/order support, product replies, return/refund/exchange review, fraud prevention, and website improvement for this food/beverage/grocery business.

Who may receive details

We do not sell customer information. Necessary information may be shared with delivery partners, payment providers, technical website providers, professional advisers, or regulators where legally required.

Website cookies

The website may use cookies for cart operation, session control, analytics, and smoother browsing. Browser settings can block cookies, but some features may then stop working properly.

Contact point

Questions about personal data may be sent to seridesa@outlook.com.